If you think we’ve missed a collection, you can report that here. We’ll need a bit of information from you, like where you live.

Remember, we can’t collect your rubbish if:

• you didn’t put it out in the right place by 6am
• you put out the wrong colour bin
• you put the wrong type of rubbish or recycling in it 

If you’ve put something in the wrong bin, we’ll put a red tag on it and will empty it next time if you’ve sorted the problem.

Report a missed collection