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Self assessments

If you think you need care and support, you can fill out a self-assessment online. This lets you explain your situation and discuss your care needs with us, so we can understand your perspective and check if you qualify for care. 

At the end of the form, we will let you know if you may be eligible for help from us. After that, you can choose whether to continue and ask for a complete evaluation.

If you or the person you care for are having trouble filling out the assessment form, you can go to any One Bexley charity or any council-run library and ask about the support available to help you complete the form.

Over the phone assessments are also available, please call our Single Point of Contact team on 020 8303 7777 

Fill out a self-assessment form

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To get help from us with social care, we will check if your needs meet certain eligibility criteria.

If you do not meet the criteria, we will still offer advice and help you find community services, some of which might be free.

If you have a change in your condition, or are disabled, and your ability to carry out daily activities around your home is affected, you could also be referred to our Occupational Therapy team who can support you to adapt your day-to-day routines. They can also identify any environmental barriers and recommend equipment and adaptations that can help you carry out daily tasks independently. 

Find out more about Occupational Therapy 

Connected Bexley is a great platform to find local community services and can assist you in staying independent and active within the community.

Bexley Care Hub

Bexley Care Hub

If you would like information and advice without having to go through a full assessment of your social care needs, please visit the Bexley Care Hub.

Bexley Care Hub is a directory of services and resources to help Bexley residents and their carers lead a fulfilled and independent life.

Our duties and your rights under The Care Act 2014

The Care Act 2014 explains how care and support should be given to adults in England and how it should be funded. 

The Care Act 2014 emphasises making care services tailored to everyone, focusing on their specific needs and preferences.

All councils follow the same national guidelines to decide what care and support they can provide. We will consider how your needs affect your ability to achieve your goals and whether this has a major impact on your well-being. 

The Act introduces a legal duty for the council to meet your 'eligible needs,' based on your financial situation.

You are entitled to have your needs met if:

  • you have 'eligible' needs
  • you are 'ordinarily resident' in the local area, meaning your established home is there
  • or you are in any of the four situations below

When must the council meet your needs? 

  • the care and support you need are provided free of charge
  • you can’t afford to pay the full cost of your care and support
  • you request the council to meet your needs
  • you lack mental capacity and have no one else to arrange care for you

You can visit the Care Act Fact Sheet to learn more