Services to help you keep your independence

Find information about travel cards, getting around, disabled parking and other ways to stay living in your own home.

Dial-a-Ride

London Dial-a-Ride is a free, door-to-door transport service provided by Transport for London (TfL) for older and disabled Londoners who can’t always use public transport.

The service is an ideal way of making local trips, such as to: 

  • the shops 
  • visit family or friends 
  • attend social activities 
  • your GP or dentist and some other medical appointments where no other form of door-to- door transport is available

However, there are some trips you can’t book for, such as: 

  • hospital appointments 
  • local authority day centres 
  • school transport  
  • buses operate from 7am to 11pm
  • telephone enquiry and cancellations are available from 6am until midnight
  • bookings can be made via the app or by telephone on 0343 222 7777 

Find out more about Dial a Ride

Travel Pass Schemes

Travel free on bus, tram, Tube, DLR, London Overground and National Rail (after 9.30am on most National Rail services within the London area) including all day at weekends and on public holidays.

Older Person’s Freedom Pass

An older person's Freedom Pass is available to all London residents over the age of 66. 

To be eligible you must:

  • meet the age criteria and
  • live in a London borough (you will need to provide proof of address)

Apply for a Freedom Pass

Cards are always valid after 9am on weekdays and at weekends and Bank Holidays.

60+ London Oyster card

A 60+ Oyster photocard allows you to travel free on public transport in London from the age of 60 until you qualify for a Freedom Pass.

To be eligible you must:

  • live in a London borough and
  • be aged 60 or over

Apply for a 60+ Oyster photocard

Cards are always valid after 9am on weekdays and at weekends and Bank Holidays.

Disabled Persons Freedom Pass

To be eligible you must live in a London borough (you will need to provide proof of address) and have any of the statutory disabilities listed in the Transport Act 2000, which are:

  • people who are blind or partially sighted
  • people who are profoundly or severely deaf
  • people without speech
  • people who have a disability, or have suffered an injury, which has left them with a substantial and long-term adverse effect on their ability to walk
  • people who do not have arms or have a long-term loss of the use of both arms
  • people who have a learning disability that is defined as 'a state of arrested or incomplete development of mind which includes significant impairment of intelligence and social functioning
  • people who, if they applied for the grant of a licence to drive a motor vehicle under Part III of the Road Traffic Act 1988, would have their application refused pursuant to section 92 of the Act (physical fitness) otherwise than on the ground of persistent misuse of drugs or alcohol

Find out more about the Disabled Persons Freedom Pass

Useful Council services

The Council provides a number of services to help make things easier for you on a day-to-day basis.

Get help with putting your bins out

We offer assisted bin collections for residents who are unable to put their rubbish or recycling out to be collected due to illness or disability. 

Find out more about assisted collections

Disabled parking

If you have a health condition (including a hidden disability) or difficulty walking and you are a driver or a passenger, you may be eligible for a blue badge.

Apply for a Blue Badge

Volunteering

Volunteering is a great way to give back to your community. It lets you meet new people, learn new skills, and feel a sense of purpose. By volunteering, you can make a real difference in the lives of others and your own.

Find out about volunteering opportunities in Bexley:

Deaf and disability sports

The Bexley Disability Sport Network aims to support deaf and disabled residents to access high-quality fun, adapted, tailored and inclusive sports and physical activities. 

View the sports directory